Disney Resort Japan Implements Stricter Policy Against Guest Harassment
Tokyo, Japan – October 26, 2023 – The Oriental Land Company, operator of Tokyo Disney Resort, has announced a significant tightening of its policies regarding guest harassment and inappropriate behavior. This follows a recent surge in reported incidents, prompting the resort to take decisive action to ensure a safe and enjoyable experience for all visitors. The new policy, effective immediately, outlines stricter penalties and clearer definitions of unacceptable conduct, signaling a zero-tolerance approach to disruptive behavior.
What Constitutes Harassment Under the New Policy?
The updated guidelines broaden the definition of harassment to include a wider range of actions, going beyond physical assault. The new policy explicitly addresses:
- Verbal Harassment: This includes shouting, insults, threatening language, and unwelcome sexual advances.
- Physical Harassment: This encompasses physical assault, unwanted touching, pushing, and any form of physical intimidation.
- Cyberbullying and Online Harassment: Extending beyond the physical park boundaries, the policy now explicitly addresses online harassment targeting other guests or cast members (employees).
- Violation of Personal Space: Aggressive approaches, stalking, or persistent unwanted attention will be strictly dealt with.
- Disrespectful Behavior towards Cast Members: This includes verbal abuse, refusal to follow instructions, or any actions designed to deliberately undermine staff.
Increased Penalties for Offenders
The penalties for violating the new harassment policy have also been significantly increased. Depending on the severity of the offense, consequences can range from:
- Verbal warnings: For minor infractions.
- Ejection from the park: For more serious incidents.
- Bans from the resort: Repeat offenders or those exhibiting particularly egregious behavior will face lengthy or permanent bans from all Tokyo Disney Resort properties.
- Legal action: In severe cases, the resort reserves the right to pursue legal action against perpetrators.
Tokyo Disney Resort's Commitment to Safety
This strengthened policy underscores Tokyo Disney Resort's unwavering commitment to providing a safe and welcoming environment for all guests. The resort has invested heavily in training for cast members to better identify and respond to instances of harassment. Improved reporting mechanisms are also in place, making it easier for guests to report incidents and receive assistance.
“We are dedicated to creating magical experiences for everyone,” said a spokesperson for Oriental Land Company. “This new policy demonstrates our absolute commitment to maintaining a safe and enjoyable atmosphere free from harassment of any kind.”
Guest Responsibilities
The resort also emphasizes the responsibility of guests to contribute to a positive and respectful environment. Guests are urged to:
- Report any incidents of harassment immediately.
- Be mindful of others’ personal space and comfort.
- Treat cast members with courtesy and respect.
- Familiarize themselves with the updated guidelines.
Looking Ahead: A Safer Disney Experience
This decisive action by Tokyo Disney Resort sets a precedent for other theme parks globally. By implementing a comprehensive and robust anti-harassment policy, the resort is prioritizing the safety and well-being of its guests, reinforcing its image as a leader in family-friendly entertainment. The new policy represents a significant step towards creating a more inclusive and enjoyable experience for everyone visiting the magical world of Tokyo Disney Resort.
Further Information: For complete details on the updated harassment policy, visit the official Tokyo Disney Resort website. (Link to official website - replace with actual link)
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